Questions you have answered:
Q: If you were advising someone who wanted to get into your profession, what would you suggest?
A: Learn from the seasoned veterans but do not be afraid to correct them when there is a beter way or show them a different way to see things, its all about learning everyday in this industry and providing the best customer experience possible while doing so. Being the best at what you do is something we should all strive to achieve no mater how mundane things can get.
Q: If you have a complicated pricing system for your service, please give all the details here.
A: No it is not complicated. For parts it is based on the part itself. For service we try to stay as competitive as possible. No one likes being broke down and haveing a huge bill on top of it – its bitter sweet. We realize our time is money and we do charge for it however we do our best to stay reasonable and flexible.
Q: What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A: Electric and green vehicles will definitely change the industry along with safety initiatives in the trucking industry.
Q: Do you do any sort of continuing education to stay up on the latest developments in your field?
A: We learn everyday from sources like the internet, books, trade magazines and even our customers!! We also keep up on certifications and changes in the industry.
Q: How did you decide to get in your line of work?
A: Im not really sure but it happened when I was young, working on my own and friends cars. Kind of snowballed from there!
Q: What important information should buyers have before seeking you out? For example, someone looking to have their room painted should know how big the room is, whether or not the ceiling requires painting, if there is trimming or crown moldings, etc.
A: The more prepared you are the better we can serve you. Vehicles date of manufacture (including the month), make, model, sub model, engine size and VIN (Vehicle identification number) code are all information you should have handy.
Q: What advice do you have for a customer looking to hire a provider like you?
A: Always go with someone who loves the industry not just someone out for a paycheck. The service will far out weigh the headaches!
Q: What do you wish customers knew about you or your profession?
A: The more information you can provide your parts person the easer it is for us to provide you with the correct parts every time.
Q: If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A: The difference between the pride and quality that some manufacturers put in to their parts compared to some others so I could understand why some items cost more then others of a different brand.
Q: What questions do customers most commonly ask you? What’s your answer?
How mush does it cost?? It really depends on several factors including application and quality of the part.
Q: What do you like most about your job?
A: Helping people
Q: Why does your work stand out from others who do what you do?
A: We provide our customers with the best possible customer service possible providing the very best parts at the very best pricing possible.
